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Where do the payments from Online Order go?

Payments made from customers using Smart Online go into the same merchant account as payments received directly from a Clover device.

These payments will be processed and added as if they were manually entered into your Clover device. When you close out at the end of the end day, your online orders will be added to your existing orders and added up, then deposited into your existing merchant account. It’s that simple.

If you want to see this in action, simply go to the Orders App once Online Orders is placed to see the funds added both to your transactions app and Orders App

This is a common question because most online ordering solutions will send the payments to a separate e-commerce gateway and merchant account.  This can create delayed funds availability, additional complexity and reconciliation between the multiple merchant accounts a store may have.

This single merchant account and integrated functionality is a key benefit of Smart Online Order

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